SHIPPING QUESTIONS
WHERE DO YOU SHIP?
We ship WORLDWIDE.
HOW LONG DOES PROCESSING / SHIPPING TAKE?
Depending on the order volume it can take up to 3 weeks to process. Once shipped expect your order to arrive 3-10 days. International orders may take longer. Delays may happen.
DO YOU ACCEPT RETURNS?
Unfortunately due to the custom nature of each product I am unable to accept returns. However if you have any problems with your item please do not hesitate to reach out. If there's an issue with the item please send photo's.
Product Questions
HOW MANY PETS CAN I ADD TO A PRODUCT?
T-shirts, sweaters and totes are able to fit up to 5 pets. Mugs and glasses can have up to 2.
WHAT PHOTOS SHOULD I CHOSE?
Close ups, high quality images taken in a well lit area, eyes and ears equally visible. If the photo doesn't work for me, I will reach out to you for another!
WHAT IF I DON'T WANT TO ADD PET NAMES?
You can chose not to add your pets name under the portrait, just write 'no name' in the name box.
DO YOU ONLY DO DOGS?
Nope! ALL PETS are welcome.
CARE AND MATERIALS
WHAT SIZE SHOULD I GET?
Crewnecks and Tshirts are unisex and fit true to size. Only size up if you want an oversized look.
HOW DO I CARE FOR MY ITEM'S?
T-shirts and sweatshirts: Flip inside out, Machine wash cold, Tumble dry low or hang dry, Do not bleach, Do not iron over the design.
Glasses and mugs: Dishwasher and microwave safe.
Totes: Hand wash cold, hang to dry, do not bleach, do not iron over design.
WHAT IS THE MATERIAL OF YOUR APPAREL?
Sweatshirts are 50% cotton / 50% polyester
T-shirts are 52% cotton / 48% polyester
Totes are 100% cotton canvas
Didn't find what you were looking for? Feel free to contact us at any time!